Security & Compliance

AuthenlySign is built on enterprise-grade security infrastructure designed to protect your sensitive documents and data:

• Cloud Infrastructure: Hosted on AWS/Vercel with 99.99% uptime SLA and automatic failover
• Data Centers: Tier IV data centers with physical security, redundant power, and 24/7 monitoring
• Network Security: DDoS protection, Web Application Firewall (WAF), and intrusion detection systems
• Secure Development: DevSecOps practices with automated security scanning in CI/CD pipeline

All data is encrypted using industry-standard algorithms at multiple layers:

• In Transit: TLS 1.3 encryption for all data transmitted over networks
• At Rest: AES-256 encryption for all stored documents and databases
• Signature Keys: HSM-backed cryptographic key storage for digital signatures
• Field-Level Encryption: Additional encryption for sensitive personal data (SSN, payment info)
• Key Management: Automatic key rotation every 90 days with secure key derivation

We implement defense-in-depth authentication and access controls:

• Multi-Factor Authentication: Required 2FA/MFA for all user accounts
• Single Sign-On (SSO): SAML 2.0 and OAuth 2.0 integration for enterprise identity providers
• Role-Based Access Control (RBAC): Granular permissions for users, teams, and workspaces
• Session Management: Automatic session timeouts, device tracking, and suspicious login alerts
• API Security: OAuth 2.0 tokens, rate limiting, and API key rotation
• Zero Trust Architecture: Verify every access request regardless of source

Comprehensive logging ensures complete visibility and accountability:

• Immutable Audit Logs: Hash-chained blockchain-style audit trail for all actions
• Real-Time Monitoring: 24/7 SIEM integration with automated threat detection
• Activity Tracking: Log every document view, signature, edit, and deletion
• Compliance Reports: Pre-built audit reports for SOC 2, HIPAA, and GDPR compliance
• Log Retention: 7-year retention period for audit logs with tamper-proof storage

AuthenlySign maintains the highest industry compliance standards:

• SOC 2 Type II: Annual third-party audits for security, availability, and confidentiality
• HIPAA Compliance: Business Associate Agreements (BAA) available for healthcare customers
• GDPR Compliance: Full compliance with EU data protection regulations
• eIDAS Qualified: Qualified Electronic Signatures for EU transactions
• ISO 27001: Information Security Management System certification (in progress)
• CCPA Compliant: California Consumer Privacy Act compliance for US customers
• ESIGN & UETA: Legally binding electronic signatures under US federal law

Control where your data is stored and processed:

• Regional Data Storage: Choose US East, US West, EU West, or EU Central data centers
• Data Sovereignty: Data never leaves your selected region without explicit consent
• Data Isolation: Each workspace has isolated database and storage containers
• Backup & Recovery: Automated daily backups with 30-day retention and point-in-time recovery
• Data Deletion: Secure data wiping (DOD 5220.22-M standard) when you delete your account

Our security team follows a documented incident response plan:

• 24/7 Security Operations Center: Round-the-clock monitoring and response team
• Incident Classification: Categorize and prioritize security events by severity
• Breach Notification: Notify affected customers within 72 hours per GDPR requirements
• Forensic Analysis: Post-incident investigation to prevent future occurrences
• Transparency Reports: Quarterly security reports available to enterprise customers

Our team follows strict security protocols:

• Background Checks: All employees undergo comprehensive background verification
• Security Training: Mandatory annual security awareness and phishing training
• Least Privilege Access: Employees only access data necessary for their job function
• Confidentiality Agreements: All staff sign NDAs and data protection agreements
• Device Security: Company devices with full-disk encryption, MDM, and remote wipe capability

Vulnerability Disclosure Program

We welcome responsible security research and offer a bug bounty program:

• Report Vulnerabilities: security@authenlysign.com (PGP key available)
• Response Time: Initial response within 24 hours, resolution timeline based on severity
• Coordinated Disclosure: 90-day disclosure window after patch deployment
• Bug Bounty Rewards: $100 - $10,000 based on severity and impact

Third-Party Security

We carefully vet all third-party service providers:

• Vendor Assessment: Security questionnaires and compliance verification before onboarding
• Data Processing Agreements: Contractual obligations for data protection and security
• Limited Data Sharing: Only share minimum necessary data with external services
• Regular Audits: Annual reviews of all third-party integrations

Current Third-Party Services: Stripe (payments), Supabase (database), Vercel (hosting), Resend (transactional email)

Security Best Practices for Users

Help us keep your account secure:

• Enable two-factor authentication (2FA) on your account
• Use a strong, unique password (consider a password manager)
• Review your active sessions regularly and revoke unused ones
• Be cautious of phishing emails claiming to be from AuthenlySign
• Keep your API keys secure and rotate them periodically
• Review audit logs for suspicious activity
• Report security concerns immediately to security@authenlysign.com

Security Documentation

Additional security resources:

• Security Architecture Whitepaper (PDF)
• SOC 2 Type II Report (Enterprise customers only)
• Latest Penetration Test Results (Enterprise customers only)
• HIPAA Business Associate Agreement

Contact Security Team

For security inquiries, vulnerability reports, or enterprise security reviews:
Security Team: security@authenlysign.com
Chief Security Officer: cso@authenlysign.com
Bug Bounty: bugbounty@authenlysign.com
PGP Key: View security.txt